I can no longer find the option to change the thank you settings

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    wespeak123
    Asked on February 12, 2019 at 06:21 AM

    Dear all,

    I can't find the option anymore. I was able to update the welcome page up to last Friday but now the option seems to have disappeared. Has it been moved?

    Thank you a lot for the support.



    This is a re-post of a comment on Setting up the Thank You Page

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    Welvin
    Answered on February 12, 2019 at 09:02 AM

    The guide that you read is for the classic layout. Upon checking, you're using the card layout for the form. The Thank You settings for card form is at the bottom part of the form builder. See screenshot:

    15499801072019-02-12_018.png

    Guide here https://www.jotform.com/help/499-How-to-Edit-Thank-You-Page-Settings

  • Profile Image
    wespeak123
    Answered on February 12, 2019 at 10:10 AM

    Dear Welvin, 

    Thank you very much for getting back to me. Found it! In that section I can't upload pictures or hypertext links, am I right?

    Thanks again!

  • Profile Image
    Welvin
    Answered on February 12, 2019 at 11:25 AM

    You can only change the Check icon showing a submission is received. You cannot add a new image in the section. You can hyperlink text by highlighting the text and clicking the link icon, see example:

    15499885792019-02-13_001.png

    I would suggest redirecting users to your custom thank you page if you'd like a customized page for the thank you message. 

  • Profile Image
    wespeak123
    Answered on February 12, 2019 at 11:37 AM

    Dear Welvin,

    Thank you so much!! Your help has been precious!

    Take care.