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wespeak123Asked on February 12, 2019 at 6:21 AM
Dear all,
I can't find the option anymore. I was able to update the welcome page up to last Friday but now the option seems to have disappeared. Has it been moved?
Thank you a lot for the support.
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Welvin Support Team LeadReplied on February 12, 2019 at 9:02 AM
The guide that you read is for the classic layout. Upon checking, you're using the card layout for the form. The Thank You settings for card form is at the bottom part of the form builder. See screenshot:
Guide here https://www.jotform.com/help/499-How-to-Edit-Thank-You-Page-Settings.
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wespeak123Replied on February 12, 2019 at 10:10 AM
Dear Welvin,
Thank you very much for getting back to me. Found it! In that section I can't upload pictures or hypertext links, am I right?
Thanks again!
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Welvin Support Team LeadReplied on February 12, 2019 at 11:25 AM
You can only change the Check icon showing a submission is received. You cannot add a new image in the section. You can hyperlink text by highlighting the text and clicking the link icon, see example:
I would suggest redirecting users to your custom thank you page if you'd like a customized page for the thank you message.
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wespeak123Replied on February 12, 2019 at 11:37 AM
Dear Welvin,
Thank you so much!! Your help has been precious!
Take care.