Address Field: Hidden Country field is recording the data

  • eran57
    Asked on February 12, 2019 at 11:29 AM

    hi

    i have field with address. and the country not filled

    every time when the pdf come to the mail its show the country .

    can you check on form 90244625931456

    1549988987address1 Screenshot 101549988997address2 Screenshot 21

    thanks

    eran

    Jotform Thread 1730208 Screenshot
  • BJoanna
    Replied on February 12, 2019 at 1:27 PM

    I tested your form and the Country was not recorded. 

    1549995406country Screenshot 10

    I was also unable to replicate the issue on my cloned form. I noticed that you also have a Fillable PDF form, so I created a Fillable PDF form and made a test submission, but I was still unable to replicate the issue. 

    Is this happening when you submit an online form or a  Fillable PDF form?

    Can you please test your form again using some other browser?

  • eran57
    Replied on February 12, 2019 at 1:36 PM

    hi


    very strange,

    i test again and now its ok, i will check again and let you know

    thanks

  • eran57
    Replied on February 14, 2019 at 10:32 AM

    hi

    i think i know how to simulate it.

    please filed the address and filed the mail and then press the send.

    when it come to the mail its comes with the country

    thanks

  • BJoanna
    Replied on February 14, 2019 at 12:14 PM

    I filled only those two fields and I am still unable to replicate the issue.

    Have you tested the form using some other browser? You can also try in incognito/ private mode.

    https://www.wikihow.com/Activate-Incognito-Mode