Why is the embedded form on my page not working?

  • Micaela Bensko
    Asked on February 12, 2019 at 2:54 PM

     Half of the people that attempt to apply to our program via our JotForm page now embedded in our site, are unable to load the page and receive an error and it seems as though it is coming from the back end within the JotForm site? We have embedded and Re-embedded several times. Help please

  • Kevin Support Team Lead
    Replied on February 12, 2019 at 4:33 PM

    We will need to get at least the link to the page where your form is embedded on in order to check the issue, I have only found a guest account related to your email address. 

    In order to properly check this, please share us the page where we can find the form or your JotForm account username. 

    Please also share us a screenshot of the error you're receiving, attached images will not reach this thread, but you may follow this guide in order to upload the image here: https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum