What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Can I receive any more submissions?

    Asked by hbeecher on March 14, 2011 at 11:32 AM

    I have recently set up a free account as I am only expecting approx 50 submissions at a time (per month).  Unfortunately the last form I set up, I accidentally set it as a Secure page and now I have received too many submissions and my account has been disabled.

    I can still log on and create forms but it doesnt seem to let me create forms/publish forms now that arent secure.  They dont need to be secure (as I said earlier, this was just a mistake on my behalf, having not used this site before) and if possible would still like to be able to publish forms on the website to receive submissions - I still have a quota of approx 80 submissions left this month.

    Does this make sense - is there a way round this?

     

  • Profile Image
    JotForm Support

    Answered by liyam on March 14, 2011 at 04:28 PM

    Hello,

    I will forward this matter to a better person who can handle this.

    For the mean time, please make sure that none of your forms are using HTTPS:// for it to be able to use regural submissions.

    Thank you for your patience.

  • Profile Image
    JotForm Founder

    Answered by aytekin on March 14, 2011 at 04:44 PM

    I enabled your account back and reset your stats. But we can only do this once.