What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Problems with http://form.jotformeu.com/jsform/30142879510350

    Asked by lagatalula on February 01, 2013 at 03:15 AM

    This applicattion form is giving us some problems. People is trying to enter but they can't, there is a blank page or an anti-virus alert. Thank you very much.

    Page URL:

    jsform jotformeu anti-virus
  • Profile Image
    JotForm Support

    Answered by Welvin on February 01, 2013 at 06:52 AM


    It is working fine on my end, I haven't experience any Anti Virus Alert accessing your form.

    Would you please ask them to provide a screenshot so we can check and possibly resolved that issue on our end?

    Your help is greatly appreciated.


  • Profile Image

    Answered by Kazi Shah Alam on March 01, 2013 at 08:15 AM

    I forgot my password.


    Please give me the reminder

  • Profile Image

    Answered by sidharth_kch on March 01, 2013 at 09:57 AM

    Hi Kazi Shah,

    At the bottom of the form you have a link "Forgot Password". You need to click on that and follow the instructions to reset your password.