IP Selection is not being saved

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    Asked on February 01, 2013 at 05:15 AM

    I have selected to show the IP of the person completing the form and it is not being saved, so everytime i look at a submission i have to reselect the option.


    This is not correct?



  • Profile Image
    Answered on February 01, 2013 at 06:48 AM

    Hi John,

    On the Submissions page, click on Settings icon  

    Tick the IP address check box to display user's IP address information.
    For more information please visit the link below
  • Profile Image
    Answered on February 01, 2013 at 06:50 AM

    Yep, that is what i am doing and it still is not being saved.

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    Answered on February 01, 2013 at 07:49 AM


    I have just cleared your form cache and retry the settings on this form: http://www.jotformeu.com/form/30104146295345. Please kindly check again.