Why can't some people see my form?

We use jotform for to receive applications to a program our company hosts. We have received a few complaints this year about students not being able to see the application page. Are certain servers or computers incompatible with jotform? Why won't the page load for some people?

JotForm should be loading fine if they are sing Chrome, Firefox, even if they use Opera or Internet Explorer. 

I have just tested your page and I can see the form embedded there: 

In order to properly troubleshot the issue, we will need more details about the following: 

- The browser they were using and confirmation if they are using the latest version of it. 

- The OS they used. 

- A screenshot of the issue as well as the console report, this guide will help you getting the console report: https://www.jotform.com/help/453-How-to-get-a-console-report-from-most-common-browsers

To upload your images on this thread you may follow this guide: https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum 

Note that attached images via email replies will not reach this thread. 

- Suggest them to temporary disable their antivirus and ads-on installed on their browser in order to see if the problem persists. 

By the way, I forgot to mention on your new thread that we do not offer phone support. For urgent matters, this support forum is the best place to reach us for help. We are here 24/7.

If in case the issue persists, I would suggest re-embedding the form using our iframe method:

https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

Your page is also created in a non-responsive way. You should add a meta value to make it responsive at least, and for the form to respond responsively on mobile/tablets.

Add this:

<meta name="viewport" content="width=device-width, initial-scale=1.0">

..to the head section of your page.