What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    only a few paypal orders going through ...

    Asked by arayaGraphics on February 01, 2013 at 11:06 AM

    Good Morning;


    I am checking with you because resently there is only a very small amount of paypal orders going through.


    Can you please check and let me know.


    Thank you,


    Dave A.

  • Profile Image

    Answered by jeanettebmz on February 01, 2013 at 12:04 PM

    Hello DAve, can you share with us your form's id?

    The one that I see on this post is not showing a payment integration

  • Profile Image

    Answered by arayaGraphics on February 01, 2013 at 05:00 PM

    these are some:







  • Profile Image
    JotForm Support

    Answered by Mike_T on February 01, 2013 at 05:19 PM

    As far as I can see, there is nothing wrong with your forms.

    If you are talking about the Pending Submissions, usually it means that user simply skip the payment stage.

    However, if some paid submissions are delivered to the Pending Submissions, please let us know about that.

    Thank you.