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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    my file upload section is not working.

    Asked by glassmuseum on February 01, 2013 at 01:03 PM

    when you try to upload an image using my form you get this message:

     

    Upload a File

    IMG_0002.JPG has invalid extension. Only are allowed.

     

     

     

    this form has worked perfectly in the past- i have no idea what is going wrong.

    Page URL:
    http://www.thethinginthespring.com/broke/

  • Profile Image

    Answered by jeanettebmz on February 01, 2013 at 01:54 PM

    I was not able to reproduce the error. However, I have cleared the form's cache, can you please try one more time?

  • Profile Image

    Answered by glassmuseum on February 01, 2013 at 02:01 PM

    I'm having the same problem. WHen I hit submit it says that some required fields are blank.

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    JotForm Support

    Answered by Welvin on February 01, 2013 at 02:16 PM

    Hi,

    I can see that you are embedding the form using the full source codes. Please try embedding the form using the iframe method: How to get your Form's Iframe Code.

    Let us know for results after that.

     

    Thanks

  • Profile Image

    Answered by glassmuseum on February 01, 2013 at 02:44 PM

    thank you! that worked!

  • Profile Image

    Answered by jeanettebmz on February 01, 2013 at 02:57 PM

    I am very glad to hear your issue has been sorted out

    cheers!