Changed Email Address - Verification Link is not valid

Erica

Asked on February 15, 2019 at 2:45 PM

I just changed the email address associated with my Jotform account from eltoretta@gmail.com to businessleadershipacademybla@gmail.com.

The verification link that I received is not working. I included the information I was sent via email below.

Thank you in advance for your help!

Best,

Erica

Your username: guest_90455750701050

Or verify using this link:

https://www.jotform.com/verifyemail/QnVzaW5lc3NMZWFkZXJzaGlwQWNhZGVteUJMQUBnbWFpbC5jb20=/9fb3b4e1cb07fd355fe3859274abd8f2/update/

Page URL: https://www.jotform.com/verifyemail/QnVzaW5lc3NMZWFkZXJzaGlwQWNhZGVteUJMQUBnbWFpbC5jb20=/9fb3b4e1cb07fd355fe3859274abd8f2/update/?utm_source=general&u
Elton Support Team Lead

Replied on February 15, 2019 at 4:00 PM

You seem to be on a guest account. Did you signup an account with JotForm? If not, please do so, so it would be easier to assist you.

By the way, your guest username no longer exists guest_90455750701050.