top header on form

  • Profile Image
    Billy glisan
    Asked on February 16, 2019 at 10:33 AM

    Hello I'm testing your app; when I embed code in shopify web page I get some information across the top that's not on my form (the black box and blue text form data shown in image below). How do I make this go away?1550331113Screen Shot 2019-02-16 at 8.31

  • Profile Image
    Answered on February 16, 2019 at 11:09 AM

    Please insert this code in your CSS:


      display: none;


    Open this link if you need a guide -How-to-Inject-Custom-CSS-Codes

    Let us know if you need further assistance.

  • Profile Image
    Answered on February 16, 2019 at 03:43 PM
    Thanks for your response. I copied the code into the css area as required, saved, published but I still get the same response (the information is still on top of my form when I publish in shopify page. I did clear the cache and closed/reopened the browser but same result.
    Thx Billy
  • Profile Image
    Answered on February 16, 2019 at 06:03 PM

    As I see, you embedded JotForm with this script:

    <script type="text/javascript" src=""></script>

    This script doesn't contain banner like you complain about. It depends on your service provider. Please contact them for further support.