Need to find out what my username is

  • Tim Brazeal
    Asked on February 16, 2019 at 9:15 PM

    I am the owner of www.thetexasrainman.com. We've been using Jotform for several years. The person I had set it up is no longer with our company and I need to know what the username and email associated with my account is. 

    I am not sure if the code below will help you locate it. If I just knew what email address is needed to change the password, I am sure I can access the email.

    https://form.jotform.com/jsform/60700921864151https://form.jotform.com/jsform/60700921864151


    Thanks,

    Tim

  • Kiran Support Team Lead
    Replied on February 17, 2019 at 1:10 AM

    The forms provided by you are associated with the account thetexasrainman registered using your email address. If you do not have the password, you may request for a password reset from the login screen so that the password reset link will be sent to the account registered email address. 

    1531456980forgotpassword Screenshot 10

    Thanks!