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Margaret J HinesAsked on February 17, 2019 at 10:39 AM
Good morning Customer Services,
Having trouble logging in to account after resetting password. Error message "account locked". please help.
Margaret Hines
Administrative Assistant/QIDP Trainee
Kemetic Services LLC
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AndrewHagReplied on February 17, 2019 at 11:59 AM
If you enter your password wrong more than 5 times, then it is locked in HIPAA accounts.
I re-activated it. Please reset your password.