Account locked

  • Albernita irby
    Asked on February 17, 2019 at 4:13 PM

    my account it locked.  please help me.. this form is on my paperwork and my clients are tryogn to send me travel. 

  • jonathan
    Replied on February 17, 2019 at 5:43 PM

    Can you confirm first that you were referring to the account/username Sunshine71

    I reviewed the account and it is active and forms are available.

    You can log in using the username at https://www.jotform.com/login

    Let us know if you issue persist.

  • Sunshine71
    Replied on February 17, 2019 at 6:43 PM
    Ok I got a suspended account note
    ...
  • jherwin
    Replied on February 17, 2019 at 10:44 PM

    Perhaps the email you received was from our reviewers team. They are informing you to remove offending fields to prevent account suspension.

  • Sunshine71
    Replied on February 18, 2019 at 3:43 AM
    Ok
    ...