I have bronze plan, but why I am getting email about maximum 100 submissions?

  • summitanesthesia
    Asked on February 17, 2019 at 6:39 PM
  • jherwin
    Replied on February 17, 2019 at 10:34 PM

    It seems this is a duplicate question of your first post here: https://www.jotform.com/answers/1735620.

    Please refer to that thread for any related questions and/or follow-ups.

  • summitanesthesia
    Replied on February 18, 2019 at 1:43 PM
    it says it will be suspended on a certain date. Sent from my Verizon, Samsung Galaxy smartphone
    ...
  • Nick_So
    Replied on February 18, 2019 at 3:30 PM

    I have checked your account and no submission alerts are found. Please see the screenshot below.

    I have bronze plan, but why I am getting email about maximum 100 submissions? Image 10  

    Could you please provide us the screenshot of the email alert that you have received. 

  • summitanesthesia
    Replied on February 18, 2019 at 4:43 PM
    Here is the message i received. i have bronze. i want to make sure we our
    account is not disabled and we lose business!
    *Rebecca Sullivan DNAP, MHS, CRNA*
    *Founder / Program Director*
    *Summit Anesthesia Seminars, LLC*
    *www.summitanesthesiaseminars.com *
    *Office (888) 676-CRNA(2762)*
    ...
  • David JotForm Support Manager
    Replied on February 18, 2019 at 5:55 PM

    Your screenshot did not post to this thread, please follow this guide: https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum 

    We have double checked, and your account username "summitanesthesia" is in good standing. Please log out, and log back in. You should not see any warning message stating that your account usage and limits are about to be reached.