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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Thank you message

    Asked by RockstarHS on February 01, 2013 at 06:49 PM

    I am able to change my settings to a custom thank you message, but when I use the actual form it always reverts back to a previous thank you message (which is no longer applicable to this form). Please tell me how to fix this.

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    JotForm Support

    Answered by jonathan on February 01, 2013 at 09:15 PM


    I tested your form(2013 VA Classic Stall Reservations), and this is the thank you page result.

    You meant to say that this is not the correct Thank you page? I saw this also setup in your forms's custom thank you message.

    Please provide us also more details so we can check further.