Change of username Urgent

  • Mike Gardiner
    Asked on February 18, 2019 at 2:03 AM

    HI Jotform team.


    I am about to triala new process and if it works we will be using Jotform on an ongoing basis (and be subscribing)

    However,  I set this up as a test using my name, not realizing that my username shows in the form url when published.

    I have put in a username change request (I did it yesterday and since it was still not changed 24 hours later I've done it again)

    Is there any chance you can speed up this process as I cannot launch and test this the way it is.


    Current username is mikegardiner

    and I need it to be commercial-cashflow


    Could you please see your way clear to changing this up as quicj as possible so I can get this test underway?


    Much appreciated


    Mike Gardiner

  • CommercialCashflow
    Replied on February 18, 2019 at 2:12 AM

    Looks like it's gone through.

    Thanks heaps


    MG

  • Ashwin JotForm Support
    Replied on February 18, 2019 at 3:05 AM

    I am glad to know that your account username is now changed.

    Do get back to us if you have any questions.