How to cancel PayPal subscription?

  • RecallIRM
    Asked on February 18, 2019 at 2:08 AM

    Hi,

    For payment via paypal, in next billing cycle, will it auto deduct from my account?


    becoz I pay on behalf on my company and claim later. I don't want next year I'm charged without knowing this if I leave the company.


    Dylan

  • roneet
    Replied on February 18, 2019 at 2:59 AM

    Yes, it will deduct automatically. So you may cancel the PayPal subscription manually.

    You would have to manually cancel the subscription from your PayPal account. Follow this guide:

    1. Login to your Paypal Account
    2. Find the reference to the latest payment you have made to JotForm
    3. Once found, click the subscription number for that transaction
    4. Now click on the "Cancel Subscription" button and that is it.

    Once you have cancelled the subscription then you may let us know so that we may be able to refund it.

    https://www.jotform.com/help/336-How-Can-I-Cancel-My-PayPal-Subscription

    Let us know if you need further assistance.

    Thanks.