Why was my account suspended?

  • Ai Pono Maui
    Asked on February 18, 2019 at 7:35 PM

    I was doing some testing a couple of days ago.  Today my test page says "Form not found.  This form is disabled."

    When I try to log in to JotForm, I get "Login failed - SUSPENDED".

    I'm trying to get a proof-of-concept form working to demo to management.  I thought I was well within the limits of the free tier.


  • ktyaguirre
    Replied on February 18, 2019 at 9:09 PM

    Upon review of your account we have found that your form is in compliance with the terms of use.

    We appologize for the inconvenience this might have caused you.

    Thank you