Email Notifications

  • FByres
    Asked on February 19, 2019 at 2:20 AM

    Hi

    I get two emails each time a form is filled out or edited.  How can I change this?

    Thanks


  • BJoanna
    Replied on February 19, 2019 at 2:57 AM

    Your form has 2 Email Notifications and because of that, you are receiving to emails when a  form is submited or edited. 

    To resolve this issue you need to delete one of the Email Notifications.

    How to Delete Notifications/Autoresponder

    Your Autoresponder Email is also not set properly because Recipient Email is not selected. 

    1550562608autoresponder Screenshot 10

    You should set Email field as the Recipient Email of your Autoresponder Email. 

    Setting up an Autoresponder Email