JotForm is so slow?

  • roshduni
    Asked on February 19, 2019 at 3:57 AM
  • roshduni
    Replied on February 19, 2019 at 4:00 AM

    any answer?

  • Bojan_R
    Replied on February 19, 2019 at 4:59 AM

    Hi, 

    - I've cloned and tested one your form, and it works properly.

    1550569353test form Screenshot 10


    -You can try to clean up your Form's cache.  Here is a guide: How-to-Clear-Your-Form-Cache

    - Also, you can clean up your browser's cache. Take a look at this link how you can do that: https://www.refreshyourcache.com/en/home/.


    - If you have a lot of Conditional statements and Calculations on the form- that effects your performance and Form loading time. The calculation scripts and conditions script takes more processing, compared to just loading fields/elements of the form.


    Please, could you provide some more information about what kind of problem you have?

    Thank you.


  • roshduni
    Replied on February 20, 2019 at 1:36 AM

    Thank you so much you are right the problem was in the forms' cache 

    I appreciate your advice