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  • Profile Image

    Form Caching when using javascript embed option

    Asked by aaaability on February 02, 2013 at 01:55 PM

    I have a form (30300785203947 - Clone of AAA Services - Coupon Lead) that is periodically caching on the JotForm side. If you view the form in form builder you'll see that I have added in an HTML text widget but when I click "Embed Form" and preview the form as it would show using the "Embed" option I get an old version of the form. 

    Page URL:
    http://inkwebgroup.com/stage/aaaservicesga/coupon_request.php?site=tre<br/>e

  • Profile Image
    JotForm Support

    Answered by jonathan on February 02, 2013 at 06:38 PM

    Hi,

    You are correct on this. I now have cleared your form cache, and your form on the website is updated

     

    To be sure getting updated form replicated at once, please update the URL for the embedded form to like this http://www.jotformpro.com/jsform/30300785203947 -- use "www" instead of "form".

     

    Please keep us posted if the issue persist even after trying this.

    Thanks.

     

  • Profile Image

    Answered by aaaability on February 03, 2013 at 02:11 AM

    Hey there, I edited the form again and it broke again.... I even changed the form. to www. Is there anyway I can clear my own form cache?

     

    Thanks

  • Profile Image

    Answered by pinoytech on February 03, 2013 at 02:59 AM

    Hi,

    Your form is already working fine on my end upon checking. Please take a look at this:

    Please clear your browser and cookies.

    Thank you!

  • Profile Image

    Answered by aaaability on February 03, 2013 at 04:25 PM

    I adjusted form spacing and thats whats not updating... could you clear this forms cache again please. I'm hoping these are the last edit I need to make to the forms front end.

  • Profile Image
    JotForm Support

    Answered by jonathan on February 03, 2013 at 05:16 PM

    Hi,

    I have cleard the cache again. And it had updated your form in the website already, I see lesser spaces between fields. Please check again when you can.

    Sorry for the inconvinience caused.

    Thanks.