recover removed form

  • magfik
    Asked on February 20, 2019 at 7:19 AM

    Hi, I just removed the form and it is not in trash could you recover it please?

  • Richie JotForm Support
    Replied on February 20, 2019 at 10:02 AM

    I have checked your account and currently you have two active forms. Three forms are in your Trash Folder.

    recover removed form Image 1 Screenshot 20

    May we know the form name or Form ID of the Form that is missing?

    Do note that if your form was purged, we cannot recover it from our end.

    Looking forward for your response.

  • Dreamworldgroup
    Replied on February 20, 2019 at 10:33 AM

    my form isn't on my website anymore. where did my form go?

  • Richie JotForm Support
    Replied on February 20, 2019 at 11:40 AM

    We may need further information so that we can check for your form.

    Can you please share to us the form name or the Form ID?

    To clarify, did you embed your form into your web page?If yes, can you please share to us your web page URL so that we can check it out?

    We will wait for your response.

  • beril JotForm UI Developer
    Replied on February 21, 2019 at 3:41 AM

    We are sorry for the inconvenience and thank you for reporting the issue. The issue should be fixed now.

    Thank you.