Form disappeared

  • hbrew925
    Asked on February 20, 2019 at 10:02 AM

    Hello - I was trying to edit a form that I was working on yesterday, and when I selected the form and clicked the "More" drop down box the form disappeared. It does not appear in my Trash and when I clicked restore in the Trash folder it said zero files were restored. I hope that I do not need to start over. The form was titled "2019 FCA Annual Committee Conference Communications Critiques." Now when clicking on the link it states the form has expired.

  • Kiran Support Team Lead
    Replied on February 20, 2019 at 11:29 AM

    We are sorry for the inconvenience this may have caused. As we check the forms in your account, they seem to be working fine.  Could you check once again and get back to us if you still need any further assistance? We will be happy to take a look again. 

  • beril JotForm UI Developer
    Replied on February 21, 2019 at 3:48 AM

    We are sorry for the inconvenience and thank you for reporting the issue. The issue should be fixed now.

    Thank you.