Google sheets integrated to our form is not updating the limits

  • Theraplayform
    Asked on February 20, 2019 at 12:32 PM

    We have a Jotform that was connected to a Google sheet that was exporting all the data properly, but we recently moved ownership of the Google sheet to a new person and now it won't update automatically. 

    Jotform Thread 1738591 Screenshot
  • Kiran Support Team Lead
    Replied on February 20, 2019 at 2:28 PM

    We have tried pushing the missing submissions to the spreadsheet. Please check if the new submissions are also being updated on the spreadsheet. If the issue still persists, please try removing the Google sheets integration on the form and then integrate it again. 

    Thanks!