My account is blocked from our work computers

  • easadarwin
    Asked on February 20, 2019 at 6:39 PM

    hello 

    i cannot edit or access any of my jotforms on the work computer it says our IP address is banned because of a possible phishing attempt. i have filled in the form that comes with that message 3 times and still have not had any response. 

    can somebody please un ban our address easadarwin@easa.org.au 

    please email me an out come on the above email or call on 08 89411752

     

  • jherwin
    Replied on February 20, 2019 at 9:14 PM

    We are sorry for the inconvenience this may have caused. Please give us the IP address where the message appears so we can whitelist it on our end.

    You can use this webpage to get your IPV4 address: https://ip8.com/

    Looking forward to your response.