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EducationInActionAsked on February 20, 2019 at 10:38 PM
I would like to send a blind copy of the autoresponder email that goes to 'submitter' to an in-house email. I see how I can CHANGE the autoresponder destination to this address, but not how to ADD a COPY of the Autoresponder Email. How may I do this?
Thanks,
Monica Hayes
mhayes@educationinaction.org
817-793-2608
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Welvin Support Team LeadReplied on February 21, 2019 at 1:34 AM
We do not have a BCC option in the autoresponder email. A workaround would be to conditionally send the autoresponder email, so you can add an extra recipient in the settings.
https://www.jotform.com/help/167-How-to-send-to-a-specific-email-address-based-on-a-selection
Here's an example:
This isn't a perfect BCC since the recipients are available in the email that you will receive. If you do not want to reveal the other recipient, I would suggest duplicating the autoresponder email and set up the duplicate in the conditional logic, but remove the {email} (or similar) as shown in my screenshot.
Please let us know if you need help on this.