Condition to NOT send an email

  • phillipsmgmt
    Asked on February 21, 2019 at 11:11 AM

    Is there a way to set up conditions so that an email does NOT send if a certain field is equal to a certain value?


    Email conditions look like they just redirect

  • BJoanna
    Replied on February 21, 2019 at 12:48 PM

    You can only set a condition to send an email based on users answer. If a condition is met the email will be sent and if the condition is not met the email will not be sent. 

    How to Send Email Based on User's Answer

    If you have difficulties to set conditional emails, please provide us a link of the form you are working on and tell when the email should be sent. Or tell when you do not want to send an email.