Phone Picker Widget Issues: Hide country name column & allowable numbers count

  • FauziNM
    Asked on February 21, 2019 at 12:47 PM

    Hi JotForm,

    Q1: How can I hide country name column?

    Q2: Phone Picker only allow 9 numbers. But sometimes in my country, there is 10 or 11 numbers. How to?


    Jotform Thread 1739858 Screenshot
  • Nik_C
    Replied on February 21, 2019 at 2:20 PM

    The point of Phone picker widget is to have a country selection so your users would get the country code automatically:

    1550776749Screen Shot 2019 02 21 at 8 Screenshot 10

    If you don't need that, you can use basic phone field:

    1550776819Screen Shot 2019 02 21 at 8 Screenshot 21

    And you would solve both problems in that way.

    You can check how it works here: https://form.jotform.com/90515952065963

    Thank you!


  • FauziNM
    Replied on February 21, 2019 at 8:00 PM

    Thanks for the feedback. What I really need is; User fill-up the phone no. only (ex. 0123456789) in field box which already have the country code (ex. +60). FYI, my clients only in Malaysia.

    And the result in form submission is +60123456789.

    So, when I share that in Google Sheet, it will in +60123456789 format not the 123456789 format.

    Appreciate your help.

  • Jed_C
    Replied on February 21, 2019 at 9:07 PM

    You can't set that using the widget. What you need is to use the regular phone field like what my colleague suggested and set an input mask so it will allow upto 10 digits.

    You can check our guide here https://www.jotform.com/help/381-Getting-Started-with-the-Basics-of-Input-Masking on how to enable input mask.

    Also, you can integrate your form with Google Sheet and easily share the URL. You can the guide from here https://www.jotform.com/help/228-How-to-Integrate-Forms-with-Google-Sheets.

    Let us know if you have any questions or if you need further assistance.