Test email works but emails not coming through from site

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    Dexterquinn
    Asked on February 04, 2013 at 04:51 AM

    Hi, I'm creating a contact form. The test email works but emails are not coming through from the form when uploaded to a web page?

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    Welvin
    Answered on February 04, 2013 at 07:20 AM

    Hi,

    Your settings were fine and the email address that is associated on the form is not in our bounce list. Please kindly check this guide for further information and solution:

    How to setup email alerts to prevent "emails not being received" issues

    To Note:

    "Test Email" button will only send notification to your primary email address that is associated with your account. If you want to see if all the recipient receive the form notifications, please make an actual submission to your form.

     

    Thanks