JotForm Unacceptably Slow

  • davidbradley
    Asked on February 22, 2019 at 12:14 PM

    Hi

    I clicked this link to a form to test:

    https://form.jotformeu.com/90523132463348

    It takes way more than 5 seconds to get through.

    Is this a temporary glitch? Or is it to so with something at my end?

    David

    Page URL: https://form.jotformeu.com/90523132463348
  • AndrewHag
    Replied on February 22, 2019 at 1:28 PM

    Apologies for the inconvenience this has caused. We are working on it, will get back to you with an update soon.

  • Kiran Support Team Lead
    Replied on February 22, 2019 at 1:55 PM

    The issue should be fixed by now. Please check again and get back to us if you need any further assistance. We will be happy to take a look again. 

    Sorry for the trouble caused.


  • davidbradley
    Replied on February 22, 2019 at 2:43 PM
    Yes thanks, appears to be fixed.
    What was the cause?
    David
    ...
  • AndrewHag
    Replied on February 22, 2019 at 3:21 PM

    There was an issue related to Cloudflare, which commonly happens when the origin web server overloads. Now the issue has been fixed, sorry for the trouble caused.