Defaul text is added to the answers in the new PDF editor

  • juliedevick
    Asked on February 22, 2019 at 12:47 PM

    i cant remove your garble in answer fields

    Jotform Thread 1741151 Screenshot
  • Richie JotForm Support
    Replied on February 22, 2019 at 1:57 PM

    Checking from your screenshot, it seems you have no submission data that is why a default text is added to the answers in the new PDF editor.

    Kindly try testing a form submission and let us know if the issue still remains?

  • juliedevick
    Replied on February 22, 2019 at 2:43 PM
    I cant do a submission. How please?
    Julie Devick
    Office – 561-419-7740
    Cell – 954-557-5121
    Julie@ucipaints.com
    [cid:image003.png@01D4CAB7.85C8C3E0]
    The information contained in this e-mail and any accompanying documents is confidential, may be privileged, and is intended solely for the person and/or entity to which it is addressed (i.e. those identified in the "To" and "cc" box). This is the sole property and ownership of U.C.I. PAINTS / Union Chemical Industries Unauthorized review, use, disclosure, or copying of this communication, or any part thereof, is strictly prohibited. If you have received this e-mail in error, please return the e-mail and attachments to the sender and delete the e-mail and attachments and any copy from your system. U.C.I. Paints extends their thanks to you for your cooperation.
    ...
  • Richie JotForm Support
    Replied on February 22, 2019 at 2:49 PM

    You need to use the Form you have created and test a submission.

    Please give it a try and let us know if you have further questions.

  • juliedevick
    Replied on February 22, 2019 at 3:43 PM
    Omg. I cant!
    Julie Devick
    Office – 561-419-7740
    Cell – 954-557-5121
    Julie@ucipaints.com
    [cid:image002.png@01D4CABE.1AD01AF0]
    The information contained in this e-mail and any accompanying documents is confidential, may be privileged, and is intended solely for the person and/or entity to which it is addressed (i.e. those identified in the "To" and "cc" box). This is the sole property and ownership of U.C.I. PAINTS / Union Chemical Industries Unauthorized review, use, disclosure, or copying of this communication, or any part thereof, is strictly prohibited. If you have received this e-mail in error, please return the e-mail and attachments to the sender and delete the e-mail and attachments and any copy from your system. U.C.I. Paints extends their thanks to you for your cooperation.
    ...
  • David JotForm Support Manager
    Replied on February 22, 2019 at 5:09 PM

    I have done a real submission in your form, and it went through without issues:

    1550873272sent Screenshot 10

    Can you explain further why you can't submit your form? Are you receiving an error message? Could you let us know if it happens on a specific browser?