-
XLAutomationAsked on February 22, 2019 at 1:47 PM
I have a form that was working when I last checked some months ago and now is NO longer sending the Auto Responder email to the person filling out the form.
I was going to re-create the Auto Responder to see if that fixed the problem but I want you to investigate it first and let me know if you see any issue with the form or Auto Responder that could be the cause.
Will this issue be affecting any of my other forms that have Auto Responders ?
Here is the URL on our site for the form
Page URL: https://form.jotform.com/83010894350957 -
XLAutomationReplied on February 22, 2019 at 1:51 PM
Sorry for this post....I found this was all ok after some delay in sending
-
Kevin Support Team LeadReplied on February 22, 2019 at 2:42 PM
Glad to know your autoresponder email is sending now.
If you keep experiencing issues, please let us know, we will be happy to help.