How to decrypt encrypted submission?

  • goldimage
    Asked on February 22, 2019 at 3:00 PM

    I dont see the message about encrypted submission on my email when I received encryted submission. Instead i get bunch of gibberish. I dont know where to upload the key to view the form. Please help.


    Jotform Thread 1741342 Screenshot
  • Nick_So
    Replied on February 22, 2019 at 4:10 PM

    In case you are referring to Form: 90410794308254, I can see that Encrypt Form Data is set to No.

    1550869508The Easiest Online Form Builde Screenshot 10

    Please toggle this to Yes and you will get a modal popup (shown below) that will ask you to add your own public key or to have one generated for you.

    Once the form is submitted you will receive an email stating that YOU RECEIVED AN ENCRYPTED RESPONSE. It looks like this:

    08 email Screenshot 21

    You can click on view Response and enter the key. For detailed information, you can refer to the guide below:

    Encrypted-Forms-and-How-to-Use-Them

    Let me know if you have any questions.