What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do we stop double submissions on a form?

    Asked by coretitle on February 04, 2013 at 10:10 AM

    We use jotform for an order form on our website, but whenever someone submits an order, it comes over twice.  Please email me at srodgers@coretitle.com.  Thank you!

     

    Stephanie Rodgers

    CoreTitle

    856-316-4005

    Page URL:
    www.coretitle.com

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    Answered by pinoytech on February 04, 2013 at 11:04 AM

    Hi,

    Sorry for the inconvenience that may have caused. Your form is working fine on our end upon checking. However, when I check your website where your form embedded, I see that your form is not working fine.

    Instead of look like this: (without dots)

    It shows like this in your website where your form embedded.

     

    It has some (dots). So, in order to fixed this as well as your form submission issue, re-embed your form code in to your website using iFrame method then clear your browser cache and cookies.

    Thank you!