How do we stop double submissions on a form?

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    Asked on February 04, 2013 at 10:10 AM

    We use jotform for an order form on our website, but whenever someone submits an order, it comes over twice.  Please email me at  Thank you!


    Stephanie Rodgers



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    Answered on February 04, 2013 at 11:04 AM


    Sorry for the inconvenience that may have caused. Your form is working fine on our end upon checking. However, when I check your website where your form embedded, I see that your form is not working fine.

    Instead of look like this: (without dots)

    It shows like this in your website where your form embedded.


    It has some (dots). So, in order to fixed this as well as your form submission issue, re-embed your form code in to your website using iFrame method then clear your browser cache and cookies.

    Thank you!