Jotform Reliability Info

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    Asked on February 04, 2013 at 12:55 PM


    Im starting a new online business, the most important part of the website will be the forms, people will book online and we think we will recieve about 3-4 thousand or more bookings a week.

    NO DISRESPECT TO ANYONE OR THE JOTFORM Please accept my appologies in advance if I offended anyone by asking this question, but I need to know before I launch the site and we have other projects and we want to work with jotform.

    Jotform is great as we are using jotform in one of our site at the moment But I need to know.

    Question: HOW RELIABLE IS JOTFORM FORMS, CAN YOU PLEASE GIVE ME ADVISE AND INFO. We will  be recieving bookings 7 days a week 24 hours a day.

    Kind regards to all


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    Answered on February 04, 2013 at 01:54 PM

    Hi there, 

    Here is a page that can help you with the sats of our service uptime:

    We can assure you that we work very hard in order to keep our over 1000 000 users happy with our product.  I have seen forms that have gathered more then 1 million submissions in a matter of days without any problems, and we have had major events that have tested our platforms ability to handle volume.  Here is an example of such event:

    I hpoe that helps!.  If you require specific information about our preformance, please e-mail them to us at and we will gladly forward this to our upper management so that they can provide you with the information needed.

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    Answered on February 04, 2013 at 02:26 PM


    thank you I got the answer. I just needed to be sure. thans for the info.


    Take care.