I don't see the changes after I update the form

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    tapanshah
    Asked on February 04, 2013 at 02:36 PM

    Folks, this has become and big issue. I have been using JotForm for many years and never has this issue.

    Everytime I make any changes to my form it does not refect on forms embeded in my website.  You folks need to fix this issue.

    http://strivebeta.com/whitewaer/

    http://strivebeta.com/fort-atkinson/

     

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    EduardoMendez
    Answered on February 04, 2013 at 03:46 PM

    Hi there, 

    We apologize for this issue!

    I have cleared the cache on our side for all your forms and that should have solved the problem.  Please let us know if the issue continues!

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    tapanshah
    Answered on February 04, 2013 at 03:49 PM

    Yes it did, but this has been happening for few days. Do you think you will need to keep clearning the cache everytime we (all users) update the forms?

     

    Thanks,

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    EduardoMendez
    Answered on February 04, 2013 at 03:57 PM

    If it happens again, please do let us know.

    It is not something that is needed often. However, we'll be glad to clear it for you when needed!

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    mrbrent
    Answered on February 04, 2013 at 04:54 PM

    I'm having the same problem, please help, meeting with client to review site

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    Welvin
    Answered on February 04, 2013 at 05:07 PM

    @mrbrent,

    Please kindly refer to this thread:

    http://www.jotform.com/answers/174397-Form-Problem

     

    Thanks

  • Profile Image
    EduardoMendez
    Answered on February 04, 2013 at 05:59 PM

    @mrbrent 

    I have cleared the cache on your forms. Please let us know if that has fixed the issue!