What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Change made to form that is already embedded are not shown in the form

    Asked by eileenjst on February 04, 2013 at 02:57 PM

    Hello, I made changes to an already existing form embedded in my website, but the changes do not appear.


    I am using the 'embed' method with this general url:


    <script type="text/javascript" src="//form.jotformpro.com/jsform/12344"></script>


    (12344 standing for the number of my form)


    I saw you advised someone to add www and drop form and use jotform.com instead of jotformpro.com.  I did that and still the changes do not appear on my webpage.

    I can see the changes if I just use a link to the page.


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    JotForm Support

    Answered by EduardoMendez on February 04, 2013 at 04:06 PM

    Hi there, 

    I have just cleared the cache on your forms.  this should have fixed the issue.  Please let us know if the problem continues!