What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Mail Chimp Intigration

    Asked by cgflyer on February 04, 2013 at 02:59 PM

    Hi, I've set up several forms and have linked the API Key to Mail Chimp.  Several Test Forms have not added the new contact to our mailchimp account.  I contact mail chimp and they took a look at our form, and they show there is an error from the jot form system to the mail chimp system.  Please take a look at the form I set up at http://www.ezlocktile.com/free-sample/  The form is working, but the contact info is not going to MailChimp.  This does me no good if it isn't working...

    Thanks - Kim

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    JotForm Support

    Answered by Welvin on February 04, 2013 at 04:44 PM

    Hi Kim,

    We apologize for the issue. Preliminary steps to fixed this is to re-integrate your form to Mailchimp using Fresh Mailchimp Keys. Update us for results so we can forward this to our developers for further investigations.