- cgflyerAsked on February 04, 2013 at 02:59 PM
Hi, I've set up several forms and have linked the API Key to Mail Chimp. Several Test Forms have not added the new contact to our mailchimp account. I contact mail chimp and they took a look at our form, and they show there is an error from the jot form system to the mail chimp system. Please take a look at the form I set up at http://www.ezlocktile.com/free-sample/ The form is working, but the contact info is not going to MailChimp. This does me no good if it isn't working...
Thanks - KimPage URL:
- JotForm SupportWelvinAnswered on February 04, 2013 at 04:44 PM
We apologize for the issue. Preliminary steps to fixed this is to re-integrate your form to Mailchimp using Fresh Mailchimp Keys. Update us for results so we can forward this to our developers for further investigations.