Skip to hide page condition not working

  • AlisonLamble
    Asked on February 26, 2019 at 7:34 AM

    Hi

    I am creating an order form where I want to hide pages depending on the product selected.

    I have created a drop down box with the different products and have each products selections on a different page.

    I have set the conditions to hide the pages I don't want shown when particular products are selected, but it seems that if i have more than two conditions the pages don't hide.

    Can I get some assistance please

  • Richie JotForm Support
    Replied on February 26, 2019 at 9:39 AM

    I have checked your form and you're trying to hide multiple pages.

    Instead of using the SKIP to/Hide a page condition, can you please try using the Show/Hide Field condition instead?

    The SHOW/HIDE Field condition has an option to hide multiple fields at once.

    Skip to hide page condition not working Image 1 Screenshot 20

    Guide:https://www.jotform.com/help/316-How-to-Show-or-Hide-Fields-Base-on-User-s-Answer

    Please give it a try and let us know how it goes.

  • AlisonLamble
    Replied on February 27, 2019 at 5:41 AM

    I have tried this multiple times and tried changing what I have selected to hide.

    I still can't get it to show the pages i want when the certain type is selected and hide the pages i dont want.

    It also doesnt show the submit button it just goes to a blank page when clicking next

  • Richie JotForm Support
    Replied on February 27, 2019 at 9:13 AM

    I have checked your form and it seems you have made the available options to 3.

    With this, we can use the SKIP TO condition.

    Skip to hide page condition not working Image 1 Screenshot 20

    I have made the changes in the conditions of your form, kindly test it out and let us know if the issue still remains.