How To Disable Paypal Option

  • ErinBrennanPhotography
    Asked on February 26, 2019 at 11:00 PM

    Hello, I am a photographer and am trying to use these contracts when booking clients. Under the deposit section, I have unchecked the part about requiring product mandatory for submission, but my clients are still taken to PayPal when they Submit the contract. How do I disable the PayPal option all together??

     

    Thanks! 

  • Mert Ceylan JotForm Developer
    Replied on February 27, 2019 at 2:37 AM

    I have checked the issue and made test submissions to your account and I have cloned your form and tested on it as well, but I wasn't able to recreate the issue on my side. Here is how the submissions are looking at my side:

     1551253022Sorting submissions Screenshot 10

     Can you please try again and come back to us?

    Thanks in advance!