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FluffsOfLuvAsked on February 27, 2019 at 7:48 AM
Hi
I have another jot form account and was started by another one of my employees. This account is a paid account. How do I merge the two accounts together and have all the forms in one account?
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yasemin JotForm UI DeveloperReplied on February 27, 2019 at 8:18 AM
Hi,
If you want to move all forms in your "FluffsOfLuv" account, we can do it for you. it is enough to give us the target account name.
In the process of moving, your submissions will have been moved in to other account
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FluffsOfLuvReplied on February 27, 2019 at 9:43 AMfluffsofluv3492 I would like to transfer to my paid account fluffsofluv.
Jen
___________________________________________________________________________________________
Thanks!
*Jennifer Marcy ~ Owner & Animal Lover*
*Arianne Ortiz - Office Manager *
*Rachel Thompson - Office Manager *
*Fluffs of Luv, LLC *TM
*Pet Sitting, Cat Sitting, Dog Walking and Poop Scooping*
*Dog Envy Dog TrainingPurrfect Paradise Cat Hotel*
315 Main Street Suite A | Pineville, NC 28134
*704-421-3492 Pet Sitting | **828-668-2860 Pet Sitting Texting Line |
704-440-4080 Cat Hotel | 704-612-8166 Fax*
FluffsOfLuv@gmail.com |
www.FluffsOfLuv.com
|
Click Here To Like Us On Facebook
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Richie JotForm SupportReplied on February 27, 2019 at 12:14 PM
We would need you to login to the account fluffsofluv3492 and request to transfer all the forms to your paid account fluffsofluv.
Here is a guide on how to move forms.
Guide(Option #1):https://www.jotform.com/help/342-How-to-transfer-or-share-forms-and-data-with-another-account
Hope this information helps.
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FluffsOfLuvReplied on February 28, 2019 at 9:43 AMI am not seeing where to request the transfer and that is different than
what that page you sent says. Can you all not combine the accounts and
this email act as my transfer request?
___________________________________________________________________________________________
Thanks!
*Jennifer Marcy ~ Owner & Animal Lover*
*Arianne Ortiz - Office Manager *
*Rachel Thompson - Office Manager *
*Fluffs of Luv, LLC *TM
*Pet Sitting, Cat Sitting, Dog Walking and Poop Scooping*
*Dog Envy Dog TrainingPurrfect Paradise Cat Hotel*
315 Main Street Suite A | Pineville, NC 28134
*704-421-3492 Pet Sitting | **828-668-2860 Pet Sitting Texting Line |
704-440-4080 Cat Hotel | 704-612-8166 Fax*
FluffsOfLuv@gmail.com |
www.FluffsOfLuv.com
|
Click Here To Like Us On Facebook
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David JotForm Support ManagerReplied on February 28, 2019 at 11:09 AM
Please note that the accounts cannot be combined, however, we can move all the forms and their data from the account username "fluffsofluv3492", to your account username "FluffsOfLuv".
The request must come from the account that currently owns the forms. Please do the following:
1) Log in to the "fluffsofluv3492" account.
2) Once logged in, open a new forum thread to make the request.
3) In the request, make sure to specify the forms that will be transferred and the username of the account where they will be transferred to.