I have been suspended and not sure why.

  • Barbara A Sonafelt
    Asked on February 27, 2019 at 8:51 AM

    I have been suspended and not sure why. I am legimate travel agent who made forms yesterday and I have now been suspended. Can someone help me I have

  • ktyaguirre
    Replied on February 27, 2019 at 11:41 AM

    Can you please share your username in order for us to better assist you?


    Thank you

  • Barbara A Sonafelt
    Replied on February 27, 2019 at 1:43 PM
    BarbCruis

    (¸.·´ (¸.·´ Have a great day!

    Remember....The internet is for looking, Travel Agents are for booking!!
    Barb Sonafelt

    Phone: 888.777.6707
    Fax: 863.547.9996
    Cell: 412.607.0219
    Web: www.barbscruises.com
    Email:cruises@barbscruises.com
    This message and any attached documents are intended only for the use of the individual or entity to which it is addressed and may contain information that is privileged, confidential, and exempt from disclosure under applicable law. This email is meant solely for clients or individuals having business with Barb's Cruises,and is therefore the sole property of Barb's Cruises. If the reader of this message is not the intended recipient or the employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that any dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, please notify the sender immediately and then delete the communication from your system.


    ...
  • Barbara A Sonafelt
    Replied on February 27, 2019 at 1:43 PM
    And why are you using this email address... barb@barbscruises.com is the main one?

    (¸.·´ (¸.·´ Have a great day!

    Remember....The internet is for looking, Travel Agents are for booking!!
    Barb Sonafelt

    Phone: 888.777.6707
    Fax: 863.547.9996
    Cell: 412.607.0219
    Web: www.barbscruises.com
    Email:cruises@barbscruises.com
    This message and any attached documents are intended only for the use of the individual or entity to which it is addressed and may contain information that is privileged, confidential, and exempt from disclosure under applicable law. This email is meant solely for clients or individuals having business with Barb's Cruises,and is therefore the sole property of Barb's Cruises. If the reader of this message is not the intended recipient or the employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that any dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, please notify the sender immediately and then delete the communication from your system.


    ...
  • Bitia JotForm Support
    Replied on February 27, 2019 at 3:09 PM


    These forms were found on your account as suspicious of phishing activity because you're collecting credit card details in plain form fields.

    http://www.jotform.us/form/90546261716155

    http://www.jotform.us/form/90565212498159

    http://www.jotform.us/form/90553595889174

    15512977532019 02 27 1401 Screenshot 10

    Due to our PCI certification, we are required to deny the collection of credit card details on regular forms.

    However, we have other PCI-compliant ways to do this. All you need to do is choose any of the payment processors available in our platform in order to integrate in your forms. You still won't be able to collect credit card details directly though.

    If you only want to collect your customer's payment details and charge them at a later date, you can take advantage of a feature called "Payment Authorization". To learn more, kindly follow this guide on How to Enable Payment Authorization.

    We’ve removed the offending fields on your forms and lifted the suspension on your account. Please refrain from making new forms that is against our terms to avoid this kind of inconvenience.