Outbound Ports: connection using a different port number

  • gocomoto
    Asked on February 27, 2019 at 10:05 AM

    We have a question about your site. We are currently evaluating using your site for developing forms on our website. Our firewall team noticed that every time we sign in and start using the site, the site is trying to connect outbound to an IP with a weird port number. See attached file. Do we need this outbound port open and why?





    Jotform Thread 1744991 Screenshot
  • Nick_So
    Replied on February 27, 2019 at 12:32 PM

    I have escalated this question to our backend team for a review. They will get back to you with an update.

  • gocomoto
    Replied on March 11, 2019 at 11:15 AM

    Hello,

    Any update on my question?


  • Nick_So
    Replied on March 11, 2019 at 12:43 PM

    Thank you for your patience.

    Our backend team is working on this and they will get back to you with an update.

  • gocomoto
    Replied on April 1, 2019 at 9:27 AM

    Hello,

    I have not heard anything back from you about our question? Any update?


  • Nick_So
    Replied on April 1, 2019 at 10:43 AM

    Please accept my apologies for the delay in response.

    I have sent a nudge to our backend team for an update. They will get back to you with an ASAP.