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DesiraeDavisAsked on February 27, 2019 at 11:50 AM
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Girish JotForm SupportReplied on February 27, 2019 at 1:35 PM
I have gone through your form and I can see that you have integrated Square account perfectly.
Now things to note are:
1. You will only receive your money when your mode is in Live mode. I can see that it is in Test mode currently, hence you need to change the mode first as Test Mode does not process actual payments.
Please follow the below GIF to change the mode.
2. You will receive your money directly into your Square account, as the form will move to the payment page.
Please do let us know if this works perfectly.
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DesiraeDavisReplied on February 27, 2019 at 2:43 PMThanks so much! I changed it to live mode. Will I get the payments that were already made from those that have already completed the form and paid?
Thank you,
Desirae Davis
Children’s Ministry Assistant
Community Missionary Baptist Church
115 W. Beltline Road
Desoto, TX 75115
(972) 230-4477 office
(469)297-0320 cell
Dr. Oscar D. Epps, Sr.- Senior Pastor
www.communitymbc.org
[New Logo]
"Someone else is praying for the things you take for granted."
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Girish JotForm SupportReplied on February 27, 2019 at 4:03 PM
You need to put the form in live mode and ask your customers to make a new submission payment.
If the integration was in test mode, there will not be any payment charged. So, you will not receive any payments, and your customers will not be charged.