I’m struggling to paste my form on my website

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    Emma
    Asked on February 27, 2019 at 12:47 PM

    Hi I’m

    Struggling to paste my form on my website



    This is a re-post of a comment on Embedding a Form to a Web Page

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    BDAVID
    Answered on February 27, 2019 at 01:49 PM

    Doesn't it display after you embed the code in your site? If it doesn't, please try a different embedding method such as the Iframe one. If the issue persists, please share the URL of the webpage where you have embedded the code.

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    S90elr
    Answered on February 27, 2019 at 02:43 PM
    http://www.dustfairies.co.uk
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    BDAVID
    Answered on February 27, 2019 at 04:12 PM

    There is no embedded jotform on the main page: http://www.dustfairies.co.uk/ 

    But, I found one on the contact page: http://www.dustfairies.co.uk/contact.html 

    1551301868notfound.png

    The form is deleted, you may find it in the trash folder: https://www.jotform.com/help/134-How-to-Restore-Deleted-Forms 

    1551301910restore.png

    Let us know if you need more help.

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    S90elr
    Answered on February 27, 2019 at 04:43 PM
    Yes but I dont have access to this account as it was my web designer who set it up and now he is out of business so I need to replace that form
    ?
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    BDAVID
    Answered on February 27, 2019 at 06:07 PM

    Unfortunately, we cannot give you access to that account or form. You need to contact the form owner to request transfer of ownership.

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    S90elr
    Answered on February 27, 2019 at 11:43 PM
    Ive set up a new form from my own account ? Can I not use this new one ?
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    Victoria_K
    Answered on February 28, 2019 at 02:43 AM

    Of course, you can use your new form instead of old disabled one. To do so, please try replacing embed code on your web page. You may use this method: Adding-a-Form-to-a-Web-Page

    Or this: Getting-the-Form-iFrame-Code

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    S90elr
    Answered on February 28, 2019 at 03:43 AM
    Ive tried this but when I copy the code it wont paste onto my website, can you give me a step by step guide on how to paste it onto the webpage maybe I am doing it wrong
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    Victoria_K
    Answered on February 28, 2019 at 04:58 AM

    It depends on the platform used for your web site. Can you tell us what platform (WIX, WordPress etc) your web site is running? We would be glad to check for instructions for you.