Why does the emailed response include the old template questions?

  • standrewsatthelake
    Asked on February 27, 2019 at 1:57 PM

    We revised the restaurant form to be a gym usage survey; however, the emailed response form includes the old questions. This is the form: https://form.jotform.com/90556657748271.

    I've uploaded a png of the emailed response.

    How do I fix this?

    Jotform Thread 1745399 Screenshot
  • Welvin Support Team Lead
    Replied on February 27, 2019 at 3:08 PM

    The email template seems to be modified causing it to fail to update the fields correctly. I would suggest deleting the current email and create a new one.

    Guides below:

    To delete https://www.jotform.com/help/132-How-to-Delete-Notifications-Autoresponder.

    To create https://www.jotform.com/help/25-Setting-Up-Email-Notifications