What makes the product we have HIPAA compliant

  • Robert
    Asked on February 27, 2019 at 2:13 PM

    We use jotform with various Healthcare Providers to accomplish seamless referrals and get the information to the referring doctors as well as folks that handle Insurance verifications. We attached demographics and insurance information to the jotform and they are transmitted. A couple of our referral doctors were asking what makes this hipaa-compliant. So my question is what makes the product that we have HIPAA compliant as I do subscribe to that level of the jotform service?

  • David JotForm Support Manager
    Replied on February 27, 2019 at 3:39 PM

    Please check this guide to know how JotForm complies with HIPAA: https://www.jotform.com/help/506-JotForm-HIPAA-Compliance 

    In order to be in HIPAA compliant status, you need to upgrade your account as shown on this guide: https://www.jotform.com/help/500-How-to-upgrade-to-HIPAA-Compliance