Why am i still being charged for my subscription even if i already disabled my form?

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    shiftinteractiveph
    Asked on February 05, 2013 at 01:30 AM
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    EltonCris
    Answered on February 05, 2013 at 04:21 AM

    Hi,

    Your last payment was on January 08, 2013 and upon checking it here you've already cancelled your subscription to us. Your account will stay on Premium Status until the paid period expires which will be on February 08, 2013. After this date, your account will be downgraded to Free.

    Also, I don't see any charged for this month yet since your next billing due is supposed to be on February 08, 2013 but since you've already cancelled your subscription you will no longer be billed again.

    Feel free to let us know if you have further questions. Thanks!